View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001377 | K18X001.00 SKB SWAN | HW Issue | public | 2021-10-25 12:56 | 2021-12-24 07:32 |
| Reporter | (ALTech) Wooshin Kang | Assigned To | Due Date | 2021-10-01 13:54 | |
| Priority | normal | Severity | s2-severe | Reproducibility | sometimes |
| Status | closed | Resolution | fixed | ||
| Summary | 0001377: Sound suddenly was going down. | ||||
| Description | SKB manager reports that sound suddenly was going down, when he watch BTV LIVE. It is same after mute and unmute. It was recovered by cold boot. Please check issue. < SKB JIRA> https://jira.skbroadband.com/browse/BTVSBOX-577 | ||||
| Additional Information | S/W version : 19.531.28 | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) Lonnie Kim , |
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Hi Wooshin, I can not see any thing wrong about the Wellang amplifier in demsg. In current audio path, we do not adjust volume in Wellang Amplifier or A113x. So, the volume becomes small may be related to google framework or Middleware about the volume table reference. Could you also let MW to check if they can see anything wrong in this log? The following log is strange that it is different with normal case when you press volume key in youtube : (From main.log when "grep -E "volumeDb|volumeAmpl": 10-22 21:32:00.064 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-11.878788, device(525312) 10-22 21:32:00.064 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:00.064 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-24.206667, device(525312) 10-22 21:32:00.064 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-26.260000, device(525312) 10-22 21:32:00.064 444 444 I APM::AudioOutputDescriptor: setVolume salmon stream=AUDIO_STREAM_MUSIC , volumeAmpl = 0.048641, mIoHandle = 13 , delay = 0 10-22 21:32:00.065 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-22.750000, device(525312) 10-22 21:32:00.065 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-15.362791, device(525312) 10-22 21:32:00.065 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-26.000000, device(525312) 10-22 21:32:00.065 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.114285, device(525312) 10-22 21:32:00.065 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-22.750000, device(525312) 10-22 21:32:00.065 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:0.000000, device(525312) 10-22 21:32:00.065 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:0.000000, device(525312) 10-22 21:32:00.065 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-24.840000, device(525312) 10-22 21:32:00.065 444 444 I APM::AudioOutputDescriptor: setVolume salmon stream=AUDIO_STREAM_BTV , volumeAmpl = 0.057280, mIoHandle = 13 , delay = 0 10-22 21:32:00.066 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-34.160000, device(525312) 10-22 21:32:00.066 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-21.025000, device(525312) 10-22 21:32:00.066 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-21.025000, device(525312) 10-22 21:32:00.066 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-34.160000, device(525312) 10-22 21:32:00.066 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:00.902 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:01.988 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:02.510 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:04.139 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:06.464 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:11.543 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:11.807 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:12.060 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:12.505 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:12.743 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:12.999 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:13.618 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:14.707 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:16.904 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:21.011 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:22.958 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:23.202 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:23.447 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:23.674 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:24.576 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:28.591 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:30.082 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:31.341 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:31.570 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:31.775 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:32.694 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) 10-22 21:32:33.699 444 444 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-28.000000, device(525312) The following is normal case when I captured volume up in youtube: 10-25 19:19:07.937 363 18145 I APM_AudioPolicyManager: [checkAndSetVolume] salmon outputDesc->setVolume (6020), volumeDb:-42.709999, device(525312) 10-25 19:19:07.938 363 18145 I APM::AudioOutputDescriptor: setVolume salmon stream=AUDIO_STREAM_MUSIC , volumeAmpl = 0.007320, mIoHandle = 13 , delay = 0 It seems has many extra "outputDesc->setVolume" to adjust volume in your attached log. But I am not familiar with that. So, please contact Sptek to check that log. Thanks. |
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It will be checked by our h/w team first. |
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Hi Wooshin, Do you have any update on this case? Is it a HW issue or SW issue? |
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Hi River, I didn't get sample from SBK yet. I will share if i will get sample. |
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Hi Wooshin, Do you have any update on this case? |
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When i check to skb manager, he is telling me that he can't see same issue from that time. So i will close this ticket and monitor it. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-10-25 12:56 | (ALTech) Wooshin Kang | New Issue | |
| 2021-10-25 12:56 | (ALTech) Wooshin Kang | Status | new => assigned |
| 2021-10-25 12:56 | (ALTech) Wooshin Kang | Assigned To | => (SW) River Wong |
| 2021-10-25 12:56 | (ALTech) Wooshin Kang | File Added: ME0035_20211025_aa_e8_6b_ed_1e_fd.zip | |
| 2021-10-25 12:56 | (ALTech) Wooshin Kang | Issue Monitored: (ALTech) Wooshin Kang | |
| 2021-10-25 13:00 | (ALTech) Wooshin Kang | Issue Monitored: (ALTech) Lonnie Kim | |
| 2021-10-25 18:20 |
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Note Added: 0008578 | |
| 2021-10-29 09:37 | (ALTech) Lonnie Kim | Issue Monitored: (ALTech) Sun Choul Joung | |
| 2021-10-29 10:40 | (ALTech) Wooshin Kang | Note Added: 0008628 | |
| 2021-11-09 08:59 |
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Note Added: 0008690 | |
| 2021-11-09 18:41 | (ALTech) Wooshin Kang | Note Added: 0008697 | |
| 2021-12-23 17:22 |
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Note Added: 0009061 | |
| 2021-12-24 07:32 | (ALTech) Wooshin Kang | Note Added: 0009091 | |
| 2021-12-24 07:32 | (ALTech) Wooshin Kang | Status | assigned => closed |
| 2021-12-24 07:32 | (ALTech) Wooshin Kang | Resolution | open => fixed |
